Frequently Asked Questions

Decorative concrete or interlock should be sealed every 2-4 years for protection against salt, chemicals and the environment, and to restore its original, vibrant finish.

Crystaller uses a slip-resistant additive mixed into our sealer. It provides much better traction than not using it at all, especially on stamped and smooth surfaces.

Crystaller recommends spreading sand in high traffic areas for better traction in winter.

Crystaller sealer is dry to the touch in about 10 minutes. We recommend 4-8 hours for light foot traffic and 12-24 hours for vehicles and heavy objects.

Keep it clean! Use a blower or rinse frequently to remove dirt, leaves or debris. This will prevent small particles to cause abrasion under tires, foot traffic and weather conditions.

Yes, Crystaller uses the highest quality cleaners and equipment, but the key is to clean the stain right away, before it penetrates into the surface. The longer the stain sits untreated, the harder it is to remove

Here are 5 easy steps for cleaning oil stains:

1. Combine powdered laundry detergent and a bit of water.
2. Mix it until a paste is formed.
3. Scrub the mix into the stain and let it stand for a few minutes.
4. Rinse until all detergent is gone and repeat.
5. You may need to repeat this process a few times.

Sealing is best when the climate is dry and the temperature is above 6 degrees Celsius. Our season runs from mid April to November.

Competitors’ special promotions such as rebates, gift certificates, “buy one, get one” offers, or bundled products are not eligible for the Guarantee. The Guarantee does not apply where the competitor or Crystaller has made a pricing error or typographical error on an item.

Competitor’s quote needs to be from a legitimate, registered, insured (WSIB) business. Quote must be for same products and services using the same process that meets Crystaller’s standards. Quote must be written on current company letterhead with full description of work being performed, size and area being treated. Quote must be written and not older than 60 days. We reserve the right to deny claims or to modify these terms at any time if the Guarantee is being abused.

How to make your sealed surface last

  1. Use sand for extra grip during winter months. 
  2. Use a plastic shovel to clear snow.
  3. Clean spills right away with dish soap or powder laundry detergent and water.
  4. Keep the surface clean. Use a blower or rinse regularly to remove dirt and debris that could potentially cause scratches and marks.
  5. Re-seal concrete and interlock every 2-4 years. 

Ask for a free quote today

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